Privacy Policy
RPR Auto Sales ("RPR Auto Sales," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and in the course of our vehicle sales, financing, trade-in, and delivery services, how we use it, and the choices available to you.
By using our website or submitting information to us through any form, phone call, or in-person visit, you acknowledge that you have read and understood this Privacy Policy.
1.Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you browse our website.
Information you provide to us may include:
- Contact details β name, phone number, email address, mailing and delivery addresses
- Purchase-related information β vehicle interest, offer amounts, financing preferences, trade-in vehicle details (year, make, model, mileage, condition, estimated value)
- Identity verification documents submitted for a "Buy It Now" request (e.g., driver's license, state ID, or passport)
- Payment-related details you choose to share with us directly (we do not collect full card numbers or banking credentials through our website forms)
- Any messages, notes, or questions you submit through our contact and inquiry forms
Information collected automatically may include:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent on our site, referring pages)
- Approximate location derived from IP address
Identity documents: Files uploaded for identity verification are transmitted directly to our sales team by email and are not stored in a public-facing file directory on our server. We recommend reviewing your internal retention practices for these documents periodically and deleting copies once they are no longer needed for the transaction.
2.How We Use Information
We use the information we collect to:
- Respond to inquiries, offers, trade-in requests, and financing applications
- Process vehicle purchases, trade-ins, and delivery/shipping arrangements
- Verify identity in connection with a purchase request
- Communicate with you by phone, email, or text regarding your inquiry or transaction
- Improve our website, inventory listings, and customer experience
- Comply with legal, tax, and regulatory obligations related to vehicle sales
- Detect and prevent fraud or misuse of our website and services
We do not sell your personal information to third parties for their own independent marketing purposes.
3.Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to operate core site features, remember your preferences, and understand how visitors use our site. This may include:
- Essential cookies β required for basic site functionality (e.g., navigation, form submission)
- Analytics cookies β help us understand site traffic and usage patterns (e.g., Google Analytics)
- Advertising / retargeting cookies β if used, may help us show relevant vehicle listings on other websites you visit (e.g., Facebook/Meta Pixel, Google Ads)
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
Note to site administrator: Please confirm the exact analytics and advertising tools installed on this website (e.g., Google Analytics, Meta Pixel, TikTok Pixel, chat widgets) and update this section to accurately list only the tools actually in use.
4.Third-Party Services
We may work with trusted third-party service providers to help operate our business, including:
- Website hosting and analytics providers
- Financing and lending partners, for buyers who apply for pre-approval
- Vehicle history report providers (e.g., Carfax)
- Third-party carriers for nationwide vehicle delivery and transport
- Email and SMS communication platforms used to respond to inquiries
These providers may have access to certain personal information only as needed to perform services on our behalf, and are expected to safeguard that information in accordance with applicable law.
5.Data Sharing & Disclosure
We may share your information:
- With service providers described in Section 4, solely to carry out the services you have requested
- With financing partners, if you submit a financing application
- With shipping/delivery carriers, if you request vehicle delivery
- If required by law, subpoena, or governmental request
- To protect the rights, property, or safety of RPR Auto Sales, our customers, or others
- In connection with a business transaction such as a merger, sale, or transfer of assets
6.Data Security
We use reasonable administrative and technical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7.Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete a transaction, comply with legal and tax recordkeeping obligations, resolve disputes, and enforce our agreements.
8.Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of the personal information we hold about you, and the right to opt out of certain uses of your information.
To exercise any applicable rights, please contact us using the details in Section 12. We will respond to verified requests in accordance with applicable law.
9.Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10.Do Not Track Signals
Some browsers offer a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals in a standardized way, as no common industry standard has been adopted.
11.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
12.Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us: